Trams are an essential service

Navigation and service

Safety-conscious behavior of the driving staff is crucial for the prevention of accidents at work and work-related health hazards in the transport service with trams, light rail vehicles and underground trains. Behavior can be positively influenced by informing and motivating. Targeted instructions provide an opportunity for this.

Framework plans based on the risk assessment can serve as working aids for superiors to instruct the employees. In these, essential aspects of occupational safety and health protection are taken into account.

The following sample master plan serves as a basis. Adjustments and / or additions are necessary depending on the company working conditions on site and the specific risk assessment.

Sample master plan for the instruction

  • Handling vehicles
    • • Getting in and out
      • Control of the vehicle
      - at the start of the shift
      - upon takeover

      • Reporting defects
      • Adjusting and locking the ticket printer
      • Storing the driver's bag
      • Securing of shelves, flaps
      • Adjusting the mirrors
      • Drive backwards
      • Dangers from busbars and pantographs

  • General
    • • Organization of occupational safety, first aid and the emergency plan (in the event of traumatic events) in the company
      • Responsibilities, authority to issue directives
      • Conduct on the company premises, traffic routes for people
      • Areas with working pits
      • Speed ​​restrictions
      • Entering, crossing tracks
      • Wear suitable footwear
      • Effects of drugs and addictive substances on fitness to drive
      • Radio discipline Clear messages
      • Using predefined formulations

  • What to do in the event of accidents or malfunctions
    • • Notification of the control center
      • Securing the vehicle
      • Wearing high visibility clothing
      • Towing vehicles
      • Using the auxiliary coupling
      • Handling fire extinguishers
      • Eliminating malfunctions on the vehicle, for example door malfunctions
      • Emergency operation of the lift, wheelchair ramp
      • Behavior in the event of derailments, broken contact wire
      • Behavior when the vehicle is isolated

  • Health conscious behavior
    • • Adjusting the driver's seat / sitting position
      • Weight setting
      • Movement exercises
      • Healthy eating

  • Protection against attacks by third parties
    • • Behavior towards aggressive passengers or third parties
      • Behavior in the event of a robbery in the vehicle
      • Driving trams in passenger traffic
      • Driving subways

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